Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to providing you with fast and reliable shipping for your clothing order.

1. Processing Time

  • Orders are typically processed within 1–2 business days (Monday to Friday, excluding holidays).
  • Please note that orders placed after 2 PM PST may be processed the next business day.

2. Shipping Rates & Delivery Times

  • Standard Shipping:
    • Price: Free shipping on all domestic orders under 5lbs
    • Delivery Time: 3–5 business days (within the U.S.)

3. Domestic Shipping (Within the U.S.)

  • We ship to all 50 states and U.S. territories.
  • California residents can expect faster delivery times since we ship from California.

4. International Shipping

  • At this time, we currently offer international shipping to select countries. Please check the checkout page for shipping options to your location.
  • Delivery times vary depending on the destination and local customs procedures.
  • Standard shipping rates apply for all international orders

5. Shipping Address

  • We will ship your order to the address provided at checkout. Please double-check the accuracy of your shipping information before confirming your order.
  • If you need to make changes to your shipping address after placing the order, please contact us immediately at taijiglobal@gmail.com

6. Shipping Delays

  • While we strive to get your orders to you as quickly as possible, please note that shipping times may be delayed due to unforeseen circumstances such as weather, holidays, or carrier delays.
  • We will keep you updated if there are any significant delays affecting your order.

7. Lost or Damaged Items

  • If your order is lost or damaged during shipping, please contact us within 7 days of receiving your order. We will work with the shipping carrier to resolve the issue.
  • We are not responsible for delays or losses caused by the shipping carrier.

8. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email so you can track the progress of your shipment.

9. Returns & Exchanges

  • Please refer to our Return & Exchange Policy for details on how to return or exchange any items.

10. Contact Us If you have any questions or concerns about your order, please feel free to reach out to us at taijiglobal@gmail.com